SHIPPING POLICY

Thank you for shopping at Venom and Pearls! This Shipping Policy outlines how we process and deliver your orders.

 

1. Order Processing Time

All orders are processed within 3-5 business days (excluding weekends and holidays) after receiving your order confirmation email.

You will receive another notification when your order has shipped.

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2. Domestic Shipping

We currently ship within the United States.

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3. International Shipping

We do not currently ship internationally.

 

If international shipping is available:

 

Shipping rates and delivery times vary by destination and will be calculated at checkout.

Additional customs, duties, or taxes may apply, and customers are responsible for these fees.

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4. Shipping Confirmation and Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Use this tracking number to monitor your order’s progress.

 

5. Shipping Delays

While we strive to deliver orders on time, delays may occur due to:

 

Carrier delays beyond our control.

Weather or natural disasters.

High order volume during holidays or promotions.

If your order is significantly delayed, please contact us at contact@venomandpearls.com

 

6. Incorrect Shipping Addresses

Ensure your shipping address is correct before completing your order.

 

If an incorrect address is provided, we are not responsible for lost or undeliverable packages.

If you need to update your address, contact us at contact@venomandpearls.com immediately.

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7. Lost or Damaged Packages

Venom and Pearls is not liable for packages lost or damaged in transit.

If your package arrives damaged, please contact the shipping carrier to file a claim.